..Since 1985, my Cadillacs have been serviced,
for the most part, by your technicians. The purpose of this letter is to commend
you for having in your dealership the finest Service Consultant I have had the
privilege of working with in any automobile dealership."
..It was again a pleasure to have an
effortless, transfer to a new lease arrangement. The Lindsay Team has the
smiling and friendly efficiency that makes dealing with Lindsay Cadillac so
worthwhile. Lindsay Cadillac is indeed an exemplary
organization!"
..My experience June 12, 2007 at Lindsay Cadillac
was one of the best service experiences of my life. Your staff is one of the
most honest and respectful I've come across. From the moment I stepped onto your
property I was treated with respect and dignity."
I would like to commend
Dave Shenkle for his outstanding customer service provided to me the past few
months. I had several issues with my vehicle and he went above what would
normally be required to ensure that I was contacted concerning my issues and the
work was completed to my satisfaction.
I just wanted to thank you for your
assistance Friday night. I dread going car shopping worse than a trip to eh
dentist for a root canal - I do not tolerate the full-court press and BS very
well at all. However, you and Scott were quite the opposite of any such
experience I have had before - low key, professional, knowledgeable, and
peraonable.
I felt I made the choice I wanted to make
without any undue pressure from you or anyone else at the dealership. Your
finance person was also the same sort of guy and great to deal with. Both my
wife and I drove away feeling good and have felt no buyer's remorse - again,
highly unusual in my 33 years of buying and leasing new cars and
trucks.
OH MY HEAVENS!! I have never had a car dealership so commited and involved
with me, the customer, as they are at Lindsay Ford Kia. The staff there is
superb and I know why they have the award I saw on the Mangers Desk - THEY
ABSOLUTLY DESERVE ALL THE RECOGNITION THEY GET!!
thank you so much for making our car buying experince so quick, and
enjoyable. Eddy was very helpful, we were very impressed with your car selection
and your helpful employees.
My entire experience, from my first phone call, to driving away with a brand
new Ford Focus, was exceptional. Tom LaGrave, my salesperson, was very
professional and courteous. You couldn't ask for a nicer person. There was
absolutely no pressure and everyone, including the very nice gentleman I called
"The Principal" (the person who does the financing, whose name escapes me) made
buying a car a lot easier than I ever thought. Thank you.
L.S.
Rob Denell was very nice and helpful. He did his best to find the type of
car I wanted. I felt comfortable with him and trusted in what he said . I have
been purchasing cars from Lindsay and Hill and Sanders for 20 years and Rob
Denell was the best.
"This is our third Lexus purchase. The last two
purchases were at Lindsay Lexus. Although I live closer to one of their
competitors, there was never any thought of purchasing and maintaining our new
460 at any other dealer than Lindsay. We have no intention of driving anthing
other than a Lexus automobile."
"This is my 3rd vehicle from Lindsay Lexus of
Alexandria. The dealership is not convenient to where I work or live. I do
business there for one reason, Chris Hayes. He has gone out of his way to make
it more convenient to me."
"You obviously know what is important to your
customers. This was the least stressful auto buying experience of my life. All
personnel were professional, accommodating and pleasant. I would not hesitate
to recommend this dealership."
Mark
and I enjoyed our experience at Lindsay this afternoon. Your staff and
dealership are top notch. Alfonso has been great to work with and Daniel was
awesome. Mark loves his new Rabbit and feels really good about the purchase.
EVERY INDIVIDUAL AT LINDSAY WAS ATTENTIVE AND CONSIDERATE AND THE ULTIMATE
RESULT WAS A DEAL THAT WAS FAIR TO ALL PARTIES. I WAS EXTREMELY PLEASED WITH THE
THE OVERALL EXPERIENCE AND WOULD MOST CERTAINLY RECOMMEND LINDSAY AS A DLR WITH
WHOM TO DO BUSINESS AND MIKE EWING AS TRUE PROFESSIONAL TO WORK WITH IN THE
PURCHASE OF LEASE OF A NEW VEHICLE. I AM HAPPY TO BE ABLE TO CONTINUE A
RELATIONSHIP WITH VW AND IN ANOTHER THREE YEARS AM CERTAIN THAT I WILL
RETURN.
JAY'S KNOWLEDGE OF CARS WAS EXCELLENT, HIS PERSONALITY AND ENTHUSIASM WERE
SECOND TO NONE. WHEN I WANT ANOTHER VW HE IS THE FIRST PERSON I WOULD CALL.
EXCELLENT ALL ROUND.
OUR SALESPERSON, ALFONSO MONTEVERDE, WAS VERY HELPFUL AND NICE. HE WORKED
WITH US TO HELP US DECIDE WHICH CAR WAS BEST FOR US AND ASSISTED US IN CRUNCHING
THE NUMBERS TO MAKE SURE IT WAS A GOOD DEAL. WE HAVE NOTHING, BUT PRAISE FOR HIM
AND THE DEALERSHIP.
LINDSAY VW WAS THE BEST CAR BUYING EXPERIENCE I'VE EVER HAD. FROM TOP TO
BOTTOM, THE STAFF, FACILITIES, SELECTION, PROFESSIONALISM WAS SECOND TO NONE.
I'VE BEEN IN THE CAR BUSINESS BEFORE, SALES, AND KNOW THE INS AND OUTS OF WHAT
ALL GOES INTO MAKING A DEAL. THAT BEING SAID, LINDSEY VW HAS AN INCREDIBLE AND
PROFESSIONAL OPERATION AND WILL CONTINUE TO HAVE MY BUSINESS.
NOT ONLY WAS MY EXPERIENCE GREAT, IT WAS ALSO FUN. I WALKED AROUND THE DLR,
TOOK A TEST DRIVE, AND MADE MYSELF COMFORTABLE ON THE VEHICLES. I WILL
DEFINITELY BE BACK TO GET MY NEXT VW. I AM PROUD TO SAY, I BOUGHT MY CAR FROM
LINDSAY. IF MY FRIENDS ASK, I WILL TELL THEM TO GO TO LINDSAY AND ASK FOR TRENT.
THANKS AGAIN.
BETWEEN MY HUSBAND AND I WE HAVE PURCHASED 14 CARS IN THE PAST 30 YEARS AND
THIS HAS BEEN THE BEST CAR BUYING EXPERIENCE TO DATE. THE SALESPERSON AND THE
FINANCE PERSON WERE KNOWLEDGE AND RESPECTED OUR TIME. I HAVE ACTUALLY HAD
CONVERSATIONS WITH CO WORKERS AND FRIENDS ABOUT MY EXPERIENCE AND HAVE ALREADY
RECOMMENDED THEM.
SPECIAL THANKS TO JD OUR SALESPERSON FOR TAKING THE TIME WITH ME AND MY WIFE
OVER THE PERIOD OF A VERY HOT DAY TO ANSWER ALL OF OUR QUESTIONS AND REVIEW ALL
TRIM LEVELS OF THE EOS FOR OUR CONSIDERATION. JD WAS A SUPERIOR PARTNER IN THE
CAR BUYING PROCESS.
"This dealer is one of the best I have ever been to
and both the salesperson and the entire service department are excellent. I was
very impressed with the level of service and th excellent communication. The
dealer's feedback and follow ups were very appreciated."
David B.
"Everything was well explained to me and I knew what
to expect. It was an emergency and the dealer took me right in without an
appointment. They also washed my vehicle and assisted me with getting a
loaner."
I never thought I would work with such amazing
people and enjoy purchasing a new vehicle as much as I did when I came to
Lindsay. Typically you sit and wait and fall asleep while purchasing a vehicle.
The excitement and upbeat staff made my Sorento purchase extremely enjoyable. I
will never buy from another dealer. Just wanted to say thanks!!!!
I just wanted to take a moment and let you know your internet, sales and
finance staff are the best in the business. They have the knowledge, experience
and dedication to making the Customer feel excited about the purchase of
a new car. It is always a difficult decision, buying a new vehicle. You shop
around and try to find the best price, but it seems like no one comes through
when you actually arrive to look at a new car. Lindsay Kia knew the model types,
product options, rebates and special incentives like no other Kia dealer I had
visited. They introduced me to the service department and scheduled my first oil
change without me even having to ask. They had balloons and popcorn for my
children. It was an experience I will never forget. I just wanted to say, "THANK
YOU!" You are doing an amazing job as General Manager; it shows in your staff
and their knowledge of the product they are selling.
